OnlineKENDO.COM

onlinekendo.com offers a wide range of kendo equipments and best value price in the kendo market.

Provide you BEST KENDO PRODUCTS
OnlineKENDO
MEMBER
LOGIN l REGISTER
KENDO PRODUCTS
KENDO PRODUCTS
Kendo
Bogu Categories
Custom Made Bogu
Hand Stitch Bogu Set
Machine Stitch Bogu Set
Men
Kote
Tare
Do
Pre-Made Bogu
Hand Stitch Bogu Set
Machine Stitch Bogu Set
Men
Kote
Do
Tare

 

Kendo
Equipment Categories
Shinai
Standard Shinai
Deluxe Shinai
Top Grade Madake Shinai
Fully Handmade Madake Shinai
Special Made Shinai
Custom Made Shinai
Bokken
Wood Bokken
Bamboo Bokken
Suburito
Suburi Shinai
Traditional Subarito
Uniform
Kendogi (Kendo Keikogi)
Hakama
Uniform Set
Bags
Bogu Bag
Shinai Bag
Other Kendo Product
Bogu Accessories
Shinai Accessories
Kendo Protector
Decoration
Kendo Tenugui
Home > Q&A > View Q&A

You are important to us!

This revamp website aims to makeo nlineKENDO.com more accessible to the Kendo community. As we arepassionate in providing you with a better service, your feedbacks are vital to us as it helps us to improve ourselves. Feel free to drop any comments at our Feedback board withregards to onlineKENDO.com products and services.

CLIENT'S QUESTION
  NAME: kim
  QUESTION DATE: 2010-07-16
  OTHER VALUABLE COMMENTS:
  Hi about my order#2060. Thankyou for my order delivery. The quality of the gear looks great. Only 1 problem, the Men will not fit onto her head. I sent an email to your enquiry email address on 14/07/2010 but no reply. Please check email as I have attached photo"s of me measuring her head and the measurements I took were A=51cm & B=61cm which I did according to your how to measure diagram. I chose a head measurement of 52 &62cm as the diagram is asking for her head measurement. I did this correctly. It should have fit easily but does not. Please send me a replacement Men with sizing for a 55cm and 65cm head then maybe I can even use the men pad bought. Also please let me know about how to send back the smaller Men to you at your cost with all details required including if insurance is needed or not. Please get back to me ASAP as I sent my first email on the 14th. Again the quality does look very good so thankyou very much but she does need a Men that can go onto her head. I tried to contact Mike in Melbourne for 5 days but his mobile phone is turned off. thanks Kim
  REPLY FROM onlineKENDO.com :
 

Dear Kim;

Our managing director will contact directly. Should you have any further problems, please kindly let us know.

Sincerely,

onlinekendoTM